/* faq.css — FAQ Public-Page */
.faq-content {
    max-width: 960px;
    margin: 3rem auto 5rem;
    padding: 0 1.5rem;
    color: #e8e8ee;
    font-family: inherit;
}

.faq-content h1 {
    font-size: 2.4rem;
    margin-bottom: 1rem;
    letter-spacing: 0.02em;
}

.faq-hint {
    background: rgba(255,255,255,0.04);
    border-left: 3px solid #06C6A4;
    padding: 0.9rem 1.2rem;
    border-radius: 0.4rem;
    margin-bottom: 2rem;
    line-height: 1.55;
}

.faq-empty {
    color: #bbb;
    font-style: italic;
}

.faq-toc {
    display: flex;
    flex-wrap: wrap;
    gap: 0.6rem;
    margin-bottom: 2.5rem;
}
.faq-toc a {
    background: rgba(6,198,164,0.15);
    color: #08dbb5;
    padding: 0.4rem 0.9rem;
    border-radius: 999px;
    text-decoration: none;
    font-size: 0.9rem;
    transition: background 0.15s;
}
.faq-toc a:hover {
    background: rgba(6,198,164,0.3);
    color: #fff;
}

.faq-category {
    margin-bottom: 2.8rem;
}
.faq-category h2 {
    font-size: 1.5rem;
    margin: 0 0 1rem;
    padding-bottom: 0.5rem;
    border-bottom: 1px solid rgba(255,255,255,0.08);
    color: #fff;
}

.faq-item {
    background: rgba(255,255,255,0.03);
    border: 1px solid rgba(255,255,255,0.06);
    border-radius: 0.5rem;
    padding: 0;
    margin-bottom: 0.6rem;
    transition: border-color 0.15s;
}
.faq-item[open] {
    border-color: rgba(6,198,164,0.4);
}
.faq-item:target {
    border-color: #06C6A4;
    box-shadow: 0 0 0 2px rgba(6,198,164,0.3);
}
.faq-item summary {
    list-style: none;
    cursor: pointer;
    padding: 0.9rem 1.1rem;
    font-weight: 500;
    position: relative;
    user-select: none;
}
.faq-item summary::-webkit-details-marker { display: none; }
.faq-item summary::after {
    content: '+';
    position: absolute;
    right: 1.1rem;
    top: 50%;
    transform: translateY(-50%);
    font-size: 1.3rem;
    color: #06C6A4;
    transition: transform 0.15s;
}
.faq-item[open] summary::after {
    content: '−';
}
.faq-answer {
    padding: 0 1.1rem 1rem;
    line-height: 1.6;
    color: #d4d4dc;
    border-top: 1px solid rgba(255,255,255,0.05);
    padding-top: 1rem;
}

.faq-feedback {
    display: flex;
    align-items: center;
    gap: 0.6rem;
    padding: 0.6rem 1.1rem 1rem;
    font-size: 0.9rem;
    color: #aaa;
}
.faq-feedback-label { margin-right: 0.3rem; }
.faq-helpful {
    background: rgba(255,255,255,0.05);
    border: 1px solid rgba(255,255,255,0.1);
    color: #ddd;
    padding: 0.3rem 0.8rem;
    border-radius: 0.4rem;
    cursor: pointer;
    font-size: 0.9rem;
    transition: all 0.15s;
}
.faq-helpful:hover {
    background: rgba(6,198,164,0.2);
    border-color: rgba(6,198,164,0.4);
}
.faq-helpful.active {
    background: rgba(6,198,164,0.3);
    border-color: #06C6A4;
    cursor: default;
}
.faq-helpful[disabled] {
    opacity: 0.5;
    cursor: default;
}
.faq-feedback-counts {
    color: #777;
    font-size: 0.85rem;
    margin-left: auto;
}

.faq-ticket-cta {
    text-align: center;
    margin-top: 3rem;
    padding: 1.5rem;
    background: linear-gradient(135deg, rgba(6,198,164,0.1), rgba(6,198,164,0.03));
    border-radius: 0.5rem;
    font-size: 1.05rem;
}
.faq-ticket-cta a {
    color: #06C6A4;
    font-weight: 600;
    text-decoration: none;
}
.faq-ticket-cta a:hover {
    color: #fff;
    text-decoration: underline;
}